Sonos Inc.

Merci d’avoir partagé votre expérience positive. Nous sommes ravis de vous savoir satisfait de notre système.

Thank you for sharing your positive experience. We're glad you're enjoying your Sonos system.

Sorry to hear about your experience, particularly with how the support call was handled; that's not the standard we hold ourselves to. On the technical side, S1 and S2 systems aren't designed to run simultaneously on the same network, which is what's causing the conflict with your older gear; it's a platform limitation, not something targeting your equipment specifically. That doesn't make the experience you had any less frustrating, and we're sorry it went the way it did.

Thank you for sharing your positive experience. We are delighted to hear that you are enjoying the perfect and great sound experience with your Sonos system.

We're thrilled to hear you're enjoying the portable speaker and its versatile connectivity options! We appreciate you sharing your positive experience.

We're so pleased to hear that you found the material to be of very good quality and that the installation process was easy for you. Thank you for your positive feedback!

Thank you for sharing your positive experience. We are delighted to hear that you found the advice and demonstration helpful, and that you are satisfied with the installation and explanation of our device's capabilities.

Thank you for sharing your positive experience. We're glad you're enjoying your Sonos system.

We're so happy to hear you're enjoying the sound quality of your speaker with your TV! It's great that you found our app useful and the online setup information clear.

We are so happy to hear about your fantastic experience with the Arc Ultra Immersive Setup and Era 300s! It's wonderful to know that our products have exceeded your expectations and that you're enjoying the incredible performance, especially with Dolby Atmos content. We appreciate you highlighting the longevity and intergenerational compatibility of our systems. We also acknowledge your feedback regarding the NFC setup for the Sub4 and are glad you found a manual workaround. Your compliments on the aesthetics and the powerful sound from our enclosures are truly valued. Thank you for recommending us!

Thank you for the detailed feedback and for sticking with Sonos since 2015. Sorry to hear things have gone from rock-solid to unreliable; that's a frustrating experience. We'd recommend sharing this feedback on our Sonos Community as well; our developers keep a close eye on it for issues just like this. https://en.community.sonos.com/

We are so glad to hear you are happy with your refurbished Arc Ultra! It's wonderful to know you're enjoying the powerful bass and immersive Spatial Audio. Thank you for your recommendation!

We are so pleased to hear that you found the performance fabulous and that it was easy to configure and use. Thank you for your feedback!

We appreciate your feedback and are glad you found the assembly straightforward once understood. We will certainly consider adding a more comprehensive overview to our instructions for future improvements.

我们很高兴听到我们的系统使您的家庭音频体验现代化，让您更轻松地在家里享受音乐！

我们很高兴听到您正在通过新系统享受身临其境的影院环绕声体验！很高兴知道设置很简单并且您强烈推荐它。

感谢您分享您使用 Sonos Play 的体验。我们很高兴得知您能够解决间歇性连接问题，并且您现在正在享受令人印象深刻的音质和防水性能。我们还不断致力于扩展各种音乐应用程序的语音控制功能，并且我们非常重视您对 TuneIn 和 YouTube Music 的反馈。

我们很高兴听到您正在享受令人难以置信的立体声成像和细致的声音！很高兴知道您可以听到音乐中的每一个细微差别。

我们感谢您分享有关订单的经验。我们理解您对快递未按承诺时间期限感到沮丧，尤其是在支付额外服务费用后。我们正在审查我们的运输流程，以确保始终满足我们的交付保证。我们很高兴得知您对我们的产品感到满意，我们致力于改进我们的服务，以满足您对我们的高标准的期望。