Absolutely the worst service ever
Absolutely the worst service ever. Placed an order on June 8 and was confirmed for shipment on June 9. A week later I asked for a status update, but was only able to connect to a Chat Bot, no phone number to call. The bot said I'd get a response in 3 days - never happened. Tried again and same result. Finally found a backdoor into their call center and asked for order cancellation 2 weeks after placing order. The operator said they'd put a "request" in to cancel it - couldn't cancel it right then. They said I'll get a response in a couple days. Absolutely terrible!