A terrible experience with LingoAce.
A terrible experience with LingoAce. The sales representative sold a service they couldn't actually provide. I was promised Maths classes with only 2–3 students per group, but after I signed up, I was told that the available classes had 5–6 students instead. I was then informed that they didn't have any smaller groups available. When I tried to contact the sales representative for clarification, she completely disappeared and stopped responding to my messages. I eventually had to call the Singapore office directly to resolve the issue. To their credit, they refunded my money (after 4 weeks) because they were unable to deliver the service I had paid for. Based on my experience, I would never contact this company again. The whole process felt misleading and unprofessional.