Horrible communication and "Crookery"
Signed up and told them several times over that I wanted Lawn Fertilizer and weeds done, nothing more. Was given a price, first app was the 50% off like I was told, second app was charged double because they decided to add on grub prevention which was never authorized and called about 20 minutes after they left. Was told that it was fixed and the charge was removed and I said I would pay it once the app reflected the charge as was originally given. Woke up and they charged the full amount for both. Sat on the phone for 30 minutes and wasted more of my time because they can't get their stuff straight. Told them over and over to refund what was told wouldn't be charged and to cancel the service, tried to lower the rate, again cancel and lower are two different things and said to cancel it. Still unsure if it's been done and will be calling again to waste more time on this. Still haven't seen anything on my bank statements showing any pending refund now almost 4 days later.