In January 2026 I purchased a Majorca…
In January 2026 I purchased a Majorca recliner for 995, later discovered a flaw beneath the seat compromising the integrity of the recliner. I filed complaint online, then was granted a replacement recliner, to the learn that the product is no longer available. Store offered me a credit, which doesn't work for me, I requested a refund to no avail. So I filed a dispute with the creditor Synchrony bank, also to no avail. Now I am stuck with a flawed product and credit which I don't need.