Customer service flatlined
I turned to Scottsdale Mint when I received damaged goods, their brand, from another (unhelpful) dealer. I am in Australia and was quoted a very expensive postage fee to return, replace and receive new items. Eventually I decided to just reorder and pay for new items directly from Scottsdale Mint. The last I heard from customer service, Eric H in particular, they were preparing an invoice for me. I provided all my instructions and personal details yet despite many follow up emails, I did not receive the invoice. A bit stressful and disappointing overall.