Literal Criminal Scam During Setup - Fine Service Otherwise
Having set up three different iPostal1 accounts for my businesses, I can confirm that the automated notarization service when setting up accounts is literally a criminal scam. The iPostal1 website makes you pick from a different set of ID types than those that are presented by the third-party service that notarizes the change of address form. This third-party-service costs $30 to initiate the notarization, out of pocket. When the notary from that service sees that your selection of ID type doesn't match what was selected in the form, they tell you to get that fixed and come back to do it again...for another $30. This issue is literally impossible to circumvent, because both sites force you to choose from a fixed dropped down and no text-type option exists. Your only hope is to beg the notary who comes on the video call to overlook the mismatch and to either ignore it or change it for you without ending the call. I've been hung up on by their notaries when attempting to explain this before. The inbox for support at iPostal1 will also kindly tell you to take a hike when attempting to explain this. Unfortunately, in certain contexts for small companies operating internationally, iPostal1 is the only reasonable option. You're just forced to bang your head against the wall, and with enough effort it'll go through. My first profile required me to book the $30 notary service three times: $90. Of course, iPostal1 offered no refund for those fees. Also, they explicitly deny the acceptance of other notary services when I took it upon myself to get the change of address form notarized privately through the same local postal office that came to manage my mailbox under the iPostal1 umbrella. There's no reason why they shouldn't be able to accept privately notarized address change form, if it is stamped by an active notary whose license can easily be verified. My suspicion is that iPostal1 gets a commission on those $30. The actual iPostal1 service once you get it going? It's fine. Coding could be sharper on the site and app, but it's functional. The monetization system for their scan/shred/forward service is greedy, but the bar is already on the floor.