Perfect Quality Framed Print
Total of 3 orders placed for my 1 framed print. First arrived and the crop/edit I had performed on their website didn't save, so the print from the jpeg file I had uploaded was off center with the legs of the most prominent buffalo cut off on the framed print received. Customer service was great and provided a full refund, minus shipping, which I understand. They advised to reorder, so I did. My crop/edit on the website once again didn't save, based on the preview in the receipt. I called ASAP and was told that was a known issue, with the crop/edit function not "talking" to their print function. They immediately cancelled that order and provided a refund. They advised that I reorder and crop/edit my original jpeg file and upload the revised file, so I did. Turned out perfect and arrived in just over a week - large print that had to be delivered by freight truck. It's a beautiful piece and I would order again from them. I did deduct 1 star for the back and forth to get the picture centered, which although able to do on their website, didn't work.