I received the wrong order
Edit to add: I’m updating my review from 1 to 4 stars. Sarah reached out after my initial review and said that I would be receiving a full refund and a new bracelet. I have not received the refund.. honestly don’t really care about that part, just wanted my order done correctly. I am keeping this at 4 stars and not 5 simply because this was a hassle to get what I paid for. I appreciate the company’s willingness to send me my order and offer the refund. ——————————————————————— I received the wrong order! The bracelet I ordered (and paid for) had 3 different birthstones in it,.. the one I received had only 2. I have been in contact with “Sarah” for over a month now (since May 16th) and she has assured me that a replacement is being made and now on the way. However, it’s been about 2 weeks since this promise (June 14) was made and I have received no shipping information (as she said I would) and now radio silence when I reach out to customer service. I emailed again on June 21, June 23, and now again today June 24 all with no responses. So disappointing. This was a Mother’s Day gift and it’s now the end of June.