Not Satisfied
I was satisfied with their communication and eventually receiving my payment. BUT (and it is a big BUT) I thought my evaluation of my phone was fair BUT, after receiving my phone, they devalued it claiming it had “deep scratching on the screen.” I did NOT agree with their assessment. I had looked at the screen in several different lights before sending it to them and could NOT see DEEP scratching AT ALL. Their valuation was about half what it should have been. After I argued, they raised it somewhat but still not to what I felt was truly fair. I did go ahead and accept their offer because I did not want to pay for having it sent back. I felt like this was a “bait and switch” game and would never consider using them again.