Issue with a remote security camera
I was having an issue with a remote security camera that was ultimately resolved when the camera vendor provided a replacement under warranty. Being only 3 months into the 6-month data plan I purchased for the original camera I was concerned I would lose 3 months’ worth of data I already paid for as the data plan could not be transferred to the new camera. This was due to technical limitations that were not any fault of EIOTCLUB. Given the circumstances they assured me they would cancel my original plan and refund the money for the unused days. They did exactly that in short order. They kept me informed of the status along the way and offered additional support if needed. Given my experience with their helpful and patient support staff I would not hesitate to recommend EIOTCLUB to anyone who values superior customer service and a quality product at competitive prices.