Robbed of almost 300 dollars
I ordered a particular item for my son’s graduation gift. A beautiful guitar body that he chose himself so he could for the first time build a custom guitar. Package shipped right away but when it got here it was not the item we ordered. So I start an account to be able to communicate with the seller that we received the wrong item. First thing I see is a message from the seller that the item we ordered was not available but he was going to ship another item. I did not ok this substitution. Now I am struggling to get my money back (almost 300 dollars) have not heard from Reverb or the seller. I refuse to pay out of my own pocket to return this item I did not order. It’s been a week and I still have heard nothing! I will never buy from this site again and will be filing a complaint with the better business bureau if it’s not handled soon