I have bad luck with getting my orders…
I have bad luck with getting my orders shipped on time. In the past I've had larger orders bundled and shipped LTL without anyone telling me. The result was the materials arriving later than expected. It was explained that was the more cost-effective way. A phone call would've been nice so I could plan my production accordingly. This recent order was placed around 9:30/10am, and still didn't ship that day. I think blame was placed on UPS. I doubt that was the real answer. I like the material, and my rep in the office. But, the guys in the warehouse are making it difficult to keep ordering.