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LexJet

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101 reviews

4.5101 reviews
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About LexJet

Data updated
Website
lexjet.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
67% (6/9)
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About this business

LexJet is your source for inkjet printing equipment, materials, and expertise. We manufacture, market, and sell professional-grade, wide-format inkjet printing equipment and supplies that have helped more than 20,000 small printing, imaging, and sign businesses adapt to changing markets and develop new sources of revenues.INKJET PRINTABLE MEDIAWIDE FORMAT PRINTERS INK CARTRIDGES KNOWLEDGE & PRODUCTSLexJet provides business owners with the knowledge and products they need to convert digital images into new forms of visual merchandising, out-of-home advertising, and custom decor. LexJet products are used to create dozens of products, including: trade-show graphics; point-of-purchase, retail, and event signage; museum exhibits; fine-art reproductions and photo prints on canvas; custom wallcovering; murals; and other products.INNOVATIVE TECHNOLOGIESIn addition to selling inkjet printers and materials from companies such as HP, Canon, and Epson, LexJet designs and develops its own brands of imaging materials to resolve some of the unique production challenges identified by our customers. LexJet's rapid growth over the past 15 years reflects how effective we have been in helping small businesses successfully adopt new imaging technologies, create innovative products, and diversify into new markets.DISTRIBUTION & DELIVERYLexJet operates distribution centers nationwide so you can get what you need quickly. The convenience of online ordering and fast delivery is backed by our promise that you can always talk with friendly, knowledgeable people whenever you have questions or concerns.

Written by the business, not verified by us.

Is LexJet legit?

LexJet (lexjet.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 83% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-26.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping speed and the absolute ease of placing orders through the online website. People regularly appreciate the exceptionally helpful support team, responsive representatives, and the high quality of printing products received. However, some customers also noted frustrating issues regarding unexpected backorders, prolonged processing times, and occasional delivery delays. A few reviewers experienced ongoing problems with damaged packaging, missing items, or receiving incorrect merchandise that required complicated follow-up. Consumers mentioned that getting a proper resolution for these specific order errors sometimes took much longer than expected.

Auto-generated from all reviews of this business. For reference only.

What people say

HP Polymeric Matte laminate

HP Polymeric Matte laminate. Ordered 10 rolls and they have gummed up adhesive that shows up in the prints. I can give you pictures on Monday. We've ordered over 150 rolls of this material from you in the last few years. I'm not very happy, considering we stopped using HP Optimal Gloss GRP for quality issues as well.

Reply from LexJet2026-08-25

Thank you for letting us know. We have passed this over to our team to look into further, and will be in touch.

Don’t use Lexjet if you expect quick delivery Tried your company out for the first…

Tried your company out for the first time. It was reported you had 3 day delivery, which wasn’t true. Only one item out of three got delivered on time, 3 days. The rest was supposed to be here today but as of 7:47 pm PST, no package. The real crux is I paid 10% more through you than my usual supplier. I felt it was worth it to get it in a rush, 3 days. Now, you are no faster than my reliable supplier is, maybe less. Supposed to be believed today but so far no show. Doubt I will be using you again. Sloppy work!’

Reply from LexJet2026-08-21

We appreciate you taking the time to share your feedback. We understand your frustration with the delayed arrival of your packages and the disappointment of not receiving them as expected. Our team will look into this and will be in touch with an update.

I ordered a roll of sunset hot press…

I ordered a roll of sunset hot press paper as I've done many times before on 8/13. Usually it takes 1-2 days to arrive. It's now 8/20 and it still hasn't arrived. Tracking orginally said it would arrive yesterday, then today, and now it says tomorrow. I called Lexjet, and the guy I spoke to this morning said he would look into it and either email me or call me back, but he never did.

Reply from LexJet2026-08-21

Thank you for letting us know. Our team will look into this and will be in touch.

Ordering from Lexjet is always fast and…

Ordering from Lexjet is always fast and easy. Using my wishlist of items I regularly purchase, I can put an order together in a few seconds, place it, and know that the products I need will arrive quickly.

Reply from LexJet2026-08-17

We are so pleased to hear that our ordering process is fast and easy for you. It's wonderful to know that our wishlist feature helps you quickly get the products you need. We truly appreciate your positive feedback!

item never arrived

item never arrived. had to call and request refund. listen to the call, the lady literally never even apologized. someone else emailed me and said a warehouse closed down and caused the issue. first and last attempt doing business

Reply from LexJet2026-08-17

Thank you for letting us know and for taking the time to leave your review. We have passed this to our team to look into further.

Customer for life

Rob Lane addressed an issue I had about the wrong roll of canvas being to me for a critical job I was working on. He resolved it quickly by expediting a new roll to me immediately and it allowed me to fulfill my #1 customer’s order. I’ll be a customer for life with that type of service!

Reply from LexJet2026-08-17

Thanks for sharing your feedback. We appreciate it, and look forward to working with you more in the future!

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