I was helped by Melanie regarding a…
I was helped by Melanie regarding a discounted rate that had been sent via Eden emails and text messages. She had very clear instructions and was kind through the entirety of our conversation with helping me switch over to Eden’s updated platform as well as reassuring me that all of my information would be transferred over and pick up where it left off. I really appreciated all of her help and guidance and it truly was a great customer service experience.