Son/parent’s credit card
My stepson was and is in a bad place in life in a remote part of the Country. He researched BetterHelp. Because he is financially drained he asked to use our credit card to sign up. Naturally we helped, not realizing this was a commitment to continual weekly charges. The first few sessions seemed to help and we monitored the card for those charges. Then we learned that he was not doing some of his “weekly” sessions and the therapist was sick on others. The charges still were made. Then we learned this is a charge whether use or not scheme. I imagine this helps some but it was not beneficial in our case. We have months of charges on our credit card for poor results for our son. He has suspended but not cancelled the service but we need to remove our credit card info. Privacy protection does not allow us access which I understand. My skeptical mind envisions an entrepreneur who is getting rich off this scheme, farming out service to therapists for distressed individuals , while getting a piece of the “action”, removed and oblivious to whether the service is getting results or fair to the users. Disappointed and paying for the disappointment.