"It's not even worth a single star. You are much better off booking directly with the airlines."
Save yourself "I strongly advise against using this company given the current international situation. Their tickets are not actually a bargain, and if your flight gets canceled, they only issue vouchers instead of a refund. The entire system is set up to make users lose money. They are completely unethical." "It's not even worth a single star. You are much better off booking directly with the airlines." Title: Absolutely the worst airline. Non-existent support and total waste of money.Review:My previous flight was canceled due to the airline’s own issues, and instead of a real refund, they forced a voucher on me. Trying to reschedule using this voucher has been a total nightmare—the process is incredibly slow, and it requires an immense amount of time and effort.To make matters worse, their support line in Japan does not connect at all. It is completely useless. They clearly have no intention of helping their customers once they have your money.The level of frustration, stress, and anxiety my family and I have faced because of this company is the worst customer experience we have ever encountered. This airline shows zero sincerity and is absolutely not worth your money. Avoid them at all costs.