I joined NURP years ago and lost all my…
I joined NURP years ago and lost all my money about 8 months in due to "an uncontrollable Black Swan Event". I followed all the guidelines and used recommended conservative settings. That's fine and part of the game, as I was well aware of the risk. However the disappointing part is the complete lack of customer service during my period of full engagement with their product. Most of the time they would not respond, or when thy would, it would take days... even with clear technical errors caused on their side. My accounts have been at zero for over well a year and the only contact I receive is a random generic email. They have no clue or care to call and ask why my account has been inactive. This company's core strength is a marketing, not investment. I wish the actual product was even 50% as good as their marketing and they had even 5% customer service abilities. Invest with caution