Disgraceful experience
Would give zero if I could. Ordered a customised Brazil kit, and was told at checkout it would be here in 12 days maximum (2nd July from 21st June). I already thought that was a bit much. However, after four days of having to chase up customer services to ask why my order still hasn’t been dispatched, I’ve been told to wait another five days (7th July) before following up again, so they can “investigate”. All that likely means is that they’ll confirm it’s delayed again. This has totally wrecked my plans, as I was supposed to be wearing it to the World Cup, and I fly out on the 3rd. Awful customer service, and a disgraceful experience from such a prominent company. Will never buy from them again.
