Their warranty is useless and their…
Their warranty is useless and their customer service is horrific. When we made a warranty claim for a broken handle, we were told we would have to pay shipping for the new part! It then came with no instructions as to how to install it. When we called to inquire, we had a foreign call center person who was barely comprehensible. Eventually, she told us since it didn’t come with instructions, we should take it to a local repair place, and they would fix it. Which we did, only to find out we’d be charged for the repairs. So an item that was barely a year old and supposedly under warranty cost us $50 to fix. Stay away.