I was approved for a phone never got…
I was approved for a phone never got it. I waited a whole month. Gen mobile claims they were never able to get a tracking number after two weeks finally got one. Kept checking and it was just sitting where the label was created. After a month of waiting I canceled. I’ve never had an issue like this with any services. Completely unacceptable and will never recommend them to anyone. As a disabled person that needs a phone for doctors and emergency, this is very very bad look on Gen mobile. Stay away from them