Called for a car lockout, got charged out the rear
Called for a car lockout in a panic. Clicked the first result that came up - first mistake. Was not given a price upfront, which is required by my state for emergency services (which I was not aware of at the time), only told that someone was on their way to my location. Second mistake. 2 kids fresh out of high school showed up and, admittedly, popped my car with no problem or damage. Without having been given a quote or even a suggestion of a price, I was then charged $278 for a simple car unlock. $99 for "service call", and then $179 for "car lockout". (The average in my area is $70-90.) However, they were two guys standing in my driveway and I was one young woman on the verge of a meltdown, so I felt pressured to pay. The charge is simply "LOCKSMITH SERVICES", no company name or even a person's name. I called and filed a complaint so I can get a refund for predatory practices and exploitation under distress, and was met with some dyslexic woman who refused to spell my email address correctly. I am not optimistic about receiving a reply or a call back, so I will be filing a chargeback with my bank.