Junk mail
BJ's sends junk mail to my address for "John Doe." There is no one with that name here. Their website says to email them to stop mailings. I did, explaining that the person is not at the address. Their customer service team responded with "Hi John, ..." (I already said I'm not John) and said to fill out a form where you have to say that you are the person or their "authorized agent." I am neither of those, as I had already told them. I explained again. They sent the same reply. I explained a third time. They sent a reply saying, "Hi John... [I'm still not John]... I request you to please tell to other person to fill out the below form." The person I already told you I don't know? Really? Don't expect competent service from this company.