Today I had an item that rang up $3.00…
Today I had an item that rang up $3.00 more than it should have. Called to ask how to get it refunded and after 7 calls still was unable to reach a person.I've started checking my receipts now and about 30% of the time there is some thing wrong leading to being over charged. If I catch it while I'm there, then I get to stand in another line and wait for someone costumer service.. So after not being able to reach a person I wrote a 1star review on Yelp. Then I contacted online to rate my Kroger. After going it detail and supplying all information taking about 8mins. It said it was unable to connect to the Kroger server. Talk about bad service!!!