⭐☆☆☆☆
⭐☆☆☆☆ Very disappointing experience with Novodiva. I ordered dresses from Novodiva for around $250. Unfortunately, the dresses I received were not as expected. The sizes did not match the measurements provided on the website, and the fit was completely different from what was advertised. The quality was also very disappointing. The fabric feels very cheap and does not look like the photos on the website. The dresses appeared much higher quality online than they actually are in reality. Because of the poor fit and quality, I decided to return the items following the return procedure. I shipped the package back to China with tracking number CP113804945BG. The package arrived in China but is now stuck in customs because of missing invoice/customs information. I contacted Novodiva and asked them to assist with the customs process so the package can reach them and my refund can be completed. However, I feel that they are not taking any real action to help resolve the situation. It seems like they are not making the necessary effort to receive the return package and process my refund. I spent around $250 and expected much better product quality and customer service. This has been a very frustrating experience, and I would not recommend Novodiva due to the poor quality, inaccurate sizing, and difficulties with returns and refunds.