Zero stars more appropriate
Zero stars more appropriate. DO NOT PURCHASE FROM THIS COMPANY. We purchased 3 x MOR Atmospheric visibility sensors from Renke. All 3 were extremely badly packed and all 3 badly damaged. The sensors are so badly deformed in shape they are unable to be re-aligned, and Renke will not provide any test procedures or calibration to try and rectify issues. Renke will not replace the sensors and REnke refuse to support us with them. Renke were extremely hard to deal with after 2+ months of chasing them. Communications is very poor. Responses lack the information requested and they refuse to provide details to allow the sensors to be repaired to a usable state. We replaced the 3 x Renke sensors with OTT Hydromet equipment because we could not wait any longer for our experiments. No issues with the OTT equipment as it was packed well and of significantly higher build quality and support.