Support ignores my emails - Return and refund blocked
The warehouse internal quality inspection detected that my items had defects ("Incorrect Product Color" and "Wrong Product Shipped"). I am trying to request my refund for these specific items, but the customer support is completely ignoring me. I have already sent more than 7 emails and messages on the platform with zero answers. I need a manager to check my account and process my refunds immediately. I have other correct items in the warehouse that I need to ship, so please solve this.