breville does not stand behind their products
I was shut down with case closed without even aknowledging my polite frustration about my pb with a creatista pro machine. I'm surprised to see that despite being supposed to build this machine, you redirect me toward the other part of your partnership. I am disappointed by the lack of answers to my problem, clearly a machine problem. And you don't even forward my request to the right contact at Nespresso, I have to re-start from the beginning. It does not comfort me in putting my money in Breville products.