Appraised wrong house
Appraised wrong house! Took them almost 3 weeks to do a "drive by valuation" and then they DID THE WRONG HOUSE -- despite the house number being on the front of the house and on the mailbox...they did another house on the same street. Then came back with an INSULTING offer -- which only made sense once I realized it WAS THE WRONG HOUSE. Well good because you all are a clown show. Also, there is NO WAY TO DELETE YOUR ACCOUNT and their TOS says they have the right to retain your information indefinitely. Yes, I feel soooooooo safe with a company that can't even read an address on a door and a mailbox. EVEN ZILLOW shows the CORRECT house! DON'T TRUST THESE PEOPLE! ((they sent the appraiser back out an he doesn't want to admit the mistake -- claims "he did the right house just attached the wrong photo" -- but the description of the house -- 2beds/1bath -- doesn't MATCH my property which is 3 beds/ 3.5 baths and has a large metal shop building on the property also -- basically their "appraisal" wouldn't even cover the shop building)) . --- and then Figure replies to this and tells me to contact them...without leaving a contact number to a real person and says they can't find my account after they asked for my name/phone number and I provided it. Kinda makes you wonder HOW MANY of these incorrect appraisals there are if they can't find MINE with my last name and phone number.