Lack of Response!
The below is an Email I sent to Trip.com and shared in a Chat with them. However, despite being a long-time loyal customer, I am yet to receive any response from them. This is not acceptable. Here is my correspondence to Trip.com: Dear Trip.com Team, Thank you so much for making the arrangements and for sending me my ticket on Turkish airlines from Cairo to Raleigh on July 8. However, I would like to kindly make you aware of the fact that I attempted to submit the payment for the ticket using the “Tabby” application simply to avoid the credit card fee of 109 UAE Dirhams. However, your system kep being idle for almost 20 minutes without enabling me to make the Tabby payment. I ended up using my credit card and had to pay the extra AED 109. I am now putting this matter and issue in your hands hoping for your consideration. Kind regards, Nassir Eltinay