POPollo AI★★★★★
Avoid Pollo AI.
Avoid Pollo AI.
Getting your money back is practically impossible. I requested cancellation and a refund without using the credits, yet instead of simply processing it, they keep sending ridiculous partial-refund offers and emails that feel like they are mocking the customer.
First they refuse a proper refund, then offer a small percentage back while trying to justify keeping the rest with vague references to “handling fees.” This is completely unacceptable.
A service should not make cancellation and refunds deliberately difficult. The whole experience feels like a deceptive business model designed to keep customers’ money rather than resolve legitimate refund requests.
Terrible customer service, endless back-and-forth, and no straightforward refund process. I strongly recommend staying away.
2026-08-21
POPollo AI★★★★★
Dear Pollo AI Support Team,
Dear Pollo AI Support Team,
I am formally requesting the immediate cancellation of my Pollo AI membership and a full refund of the subscription fee.
I have not used any of the credits included with the membership. I have also attempted to cancel the subscription through your platform, but the cancellation process does not work. I should not be charged for a service that I have not used and that I am unable to cancel through the available cancellation process.
I therefore request that you:
Immediately cancel my membership and ensure that no further charges are made.
Issue a full refund of the subscription fee.
Confirm in writing that the membership has been cancelled and the refund has been processed.
If this matter is not resolved promptly, I will consider taking further legal action and filing a formal complaint with the relevant consumer protection authorities.
I expect a clear response and resolution without unnecessary delay.
Kind regards,
Osman
2026-08-15
POPollo AI★★★★★
Huge scam
Huge scam, they answer you until you buy for something, any offer on platform is not working.
2026-07-23