Horrible experience
How would you like it if it was your son’s birthday and you ordered a ring two weeks in advance of his birthday and didn’t receive the ring for another five weeks. When you got the ring it was black and badly tarnished. We sent the ring back and received another ring that was bent. We sent that ring back and you said you would never send a ring out like that, and wouldn’t send another or refund. Instead you kept the rin and said you disposed it. That in itself was ridiculous since silver was $80 and ounce at the time. It’s sad our previous experience was great and now this. You should really check your people in customer service. Poor job! We won’t give you another dime. I’m not sure of the date. My son’s birthday was March 29th.
