Ruined our engagement
I ordered my engagement ring online from Grown Brilliance and my shipping date was July 14th. I ended up receiving it July 8th with no notification (no email, no phone call, nothing). My girlfriend who lives with me ended up signing for it and receiving it while I was at work (because I wasn’t expecting it to arrive and received no notification of it being ready or early delivery) and opened it just to see what it was and needless to say that ruined the surprise engagement. Terrible and borderline disrespectful company.