Joe from Pair Tech Support is an exemplary employee!
After a few failed attempts to reach Tech Support on a busy Monday morning after the July 4th weekend, I selected "sales" on the phone menu and was connected to Tech Support. A terrific representative named Joe spent an inordinate amount of time with me trying to find the problem I was having when trying to send email from my iPhone 17 Pro. We determined that all settings on the Pair end were proper and there must be a problem on the "Apple" side. After a lengthy call with a tech at Apple Care, the issue was solved. Joe at Pair was terrific. He showed extraordinary patience, professionalism, technical knowledge, and was vey friendly. Compliments to him for his service. Pair should be proud and happy to have him on staff!