SAMSUNG' used to be a good company
SAMSUNG' used to be a good company. Not anymore. Service suck. Period. Product ordered 2 days ago with next day delivery service. Product not yet shipped. SAMSUNG is blaming BEST BUY, ROADIE, UPS, and everybody in their mothers for their failures. Getting resolution from SAMSUNG' customer service is not possible. The "best" they can do is to further escalate for "back-room team" to return a call within 24-48 hours. SAMSUNG became too large for their own good. It is time to spend our money elsewhere. Terrible service. Terrible.