This is the worst appliance purchase…
This is the worst appliance purchase experience I have ever had. I ordered several appliances from ShopAppliances.com. They took my order and my money without any verification that the appliances were available or when they would be delivered. After a few months, I was notified by their contracted delivery company that the range would be delivered less than 24 hours before the delivery. When that didn't work for me it was delayed a week. It then arrived damaged and had to be taken back. I was under the impression they would ship me another one, but instead they canceled the order with no notice. I was able to order a replacement from Lowe's, which went off without a hitch and arrived within 2 weeks with plenty of notice. I tried to cancel the rest of my order, but was assured the appliances had shipped from the manufacturer and would be delivered soon, and was offered a discount to keep the order. Several weeks went by before the order was actually received by the delivery company. I was alerted this Monday that it had been received at the distribution center and called to try to find out when it would be delivered. I was told "Thursday or Friday" so I planned to work from home those days. Thursday arrived with no notification of delivery date or time. It is 3pm on Thursday and I have tried to get confirmation all day with no progress. They said they work weekends, but I have weekend plans and don't want to cancel them because this delivery company can't produce a delivery schedule more than 12 hours out. Do not order from ShopAppliances.com until they stop using AM Home Delivery, and beware they will take your money without any clear indication of when an appliance might be delivered.