Started & Ended perfect but hollow in the middle.
They are very good on the phone. They did have great product options. They ultimately delivered on the order. However there's still customer service / communication that need to occur between initial sales and delivery on site. Imporant steps like your shipping cost will be X dollars, are you ok to proceed? Not just charge a random number without prior notification. Another important step of your shipment is on its way and will arrive on X day approx X time and not just show up randomly.