Hidden cancel button and unexpected price increases
DataCamp processed an automatic renewal charge of $161.29 on my account without sending a single advance notice or renewal warning. Worse, when I immediately went into my profile dashboard to cancel the service, the cancellation option was missing from the user interface. Customer support makes it incredibly difficult to get help, forcing users through a slow AI chatbot instead of letting them speak to a human. I haven’t even used this service in two years and did not authorize this charge. I have filed an official complaint with the FTC and an active dispute through PayPal to recover my funds. Avoid this company if you value transparent billing.