My order was never delivered even after…
My order (which was time-sensitive due to being for a funeral) was never delivered even after multiple phone calls. Two days after the flowers were originally supposed to be delivered, I received a phone call demanding $22.50 extra and was told by one customer service member it was due to the local florist charging more for delivery due to it being a rural area only to later be told by another member the florist charged more for the arrangement itself than they anticipated. I was never warned that the charge could vary prior to placing the order... only after the anticipated delivery date was that thrown on me last minute. After being charged more money and promised it would be delivered the next day,it was not. After 5 days, extra fees, and no flowers to be seen I finally canceled the order....waiting for a refund now.