No customer service at all
Received a check from my 41. K took it to get it cashed. The teller said money would be available that evening. And the rest the next day here to find out that my 41K company released the funds immediately cashed the check 4 5th third, put ahold on, releasing the funds to me. Because I am a new customer of theirs. Contacted them. They said I needed to get verification that the check is good. Had the Trust Company that dispersed the funds? Send an email to me. I forwarded it to them. And they still would not release the funds for 10 days. So now for another seven days, my money sits in Fifth Third Bank. That I cannot touch.