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Jason Zanghi

United States

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1 review

Snapmaker

Honest companies charge at ship, not order

Bought many things that took months to get here and still don’t have my covers which I paid $$$ six months ago. Honest companies don’t charge until they are getting ready to ship. I felt this was very shady just keeping money that long without being honest up front how long it would be. I had to spend more money to make the dollar store version of a lid because you can’t get your production in order. Massive issue with tool tips exploding, already had 4 on 2 printers, again pointing to production issues. First time I brought it up they pretending like it wasn’t a known issue and told me to pay for parts. I like the products overall, but outdated business practices are huge turnoff. REPLY: reply states estimated shipping was shown but that is false. Dates came out later in an email and just said “preorder” on the order form with no mentioned of how long. I am happy you’ve added a shipping estimation apparently, but it’s false to say it was always there.

2026-07-12Verified