I wanted to share my experience with Apple
I wanted to share my experience with Apple's warranty repair process. I purchased a MacBook Air 13" (M5) on April 5, 2026. About two and a half months later, on June 25, 2026, the device suddenly stopped working entirely. It wouldn't turn on or charge, out of nowhere, with no damage or misuse on my end. I brought it in and after inspection, it was confirmed the issue wasn't caused by me. The device was repaired under warranty (the logic board was replaced). The whole process, from the device failing to getting it back repaired, took several weeks, which was a real inconvenience. My main concern now is resale value. Even though the repair was done properly and the device works fine, I'm worried that having a documented repair history (especially involving the logic board) will make it harder to sell for a fair price down the line, even though none of this was my fault to begin with. Because of this experience, I'm now considering selling my other Apple products as well, like my iPhone and AirPods. I think it's worth people seeing what Apple's actual response looks like when something breaks down through no fault of the user.