A fluctuating and poor experience with…
A fluctuating and poor experience with DBS Singapore. Neither their upper management nor their CEO, Ms. Tan Su Shan, show any concern for it despite multiple complaints! My case has been dragging since April 22 for more than 2 months between their senior managers. Despite the case being escalated to their Head of Customer Center , Ms. Jessie Chng Lay Ping, and acknowledging their internal poor management and handling process, yet she refused to handle my dispute!!! DBS CEO Ms. Tan Su Shan, could you clarify this outstanding service from your beloved team?