Not impressed at all with Angi
Not impressed at all with Angi. My brother bought a brand new recliner from Walmart. They scheduled an appointment to have it assembled by Angi on Saturday, June 11 at 5 PM. My brother was not available so I waited for someone to come to assemble the recliner. I waited until 6:30 PM. My brother who bought the recliner looked at his email around 6:30 PM and it was an email from you guys saying that you needed to cancel because you were having issues finding people to come in assemble the chair. My brother got this email a half an hour before you guys were supposed to show up to let him know that it needed to be rescheduled. Why didn’t you guys send a text to let him know that it needed to be rescheduled? I couldn’t access his account so I had no idea if it was on time or not. Also, why should my brother have to check his email to make sure that it’s going to get put together or not? That’s ridiculous. You guys rescheduled to today at 7 PM. I told my brother to check his email around 6:30 PM and sure enough you sent him an email saying that you needed to reschedule again because you were having problems trying to find people to assemble his recliner. So you rescheduled it now to this Monday, July 20. We are not having it rescheduled because we are not having you guys come out and assemble the recliner. This is ridiculous. You’re supposed to provide a good service and you didn’t. We as customers can’t help the fact that you can’t find qualified people to assemble the recliner. If you can’t do it then just don’t do it and don’t waste our time just like you’ve wasted my time twice already