I've never been more satisfied with CUSTOMER SERVICE!
I've never been more satisfied with a product that I ended up NOT using! I ordered a 48"×100' roll of black porch screen. The product came slightly crushed in the box. Could have been a delivery issue, could have been a packaging issue. Nevertheless, Metro Screenworks provided the highest level of customer service that I have ever received. After sending a photo of the damaged screen roll, without hesitation and without further questioning, they issued a refund for the product! Unfortunately, due to installation time constraints, I had to purchase an overnight delivery from a different manufacturer, but I will DEFINITELY use and recommend Metro Screenworks for all future projects. THANK YOU for being a company that stands behind their product, and for providing the highest level of customer service!!!!