About Metro Screenworks
Data updated- Website
- metroscreenworks.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 100% (18/18)
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About this business
Whether you need to replace your sliding screen door or you are looking for window screen replacements, Metro Screenworks has what you need. Shop today!
Written by the business, not verified by us.Is Metro Screenworks legit?
Metro Screenworks (metroscreenworks.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 87% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-01.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the very straightforward ordering process, noting that items are delivered remarkably fast and packed safely to prevent any transport damage. Many consumers are particularly happy with the outstanding product quality, emphasizing that the custom screens and durable materials fit their windows and doors perfectly. However, some people mentioned that sizing or incorrect measurements occasionally caused unexpected fitting issues and extra adjustments during the installation process. A few other consumers also noted frustrating experiences involving missing components, delayed replies, or minor damages upon arrival.
Auto-generated from all reviews of this business. For reference only.What people say
When selecting the specs for the screen…
When selecting the specs for the screen sizes I needed help with frame dimensions. The customer service rep directed me to a different link that met all my requirements and made ordering easier.
We needed privacy
We needed privacy from the creepy neighbors and it works out well.
Ordering was easy
Ordering was easy, and the screens came in the correct sizes as ordered. Really happy with the overall process and the final product received.
Material set crooked in the frame and two different orientations of the screen material.
Ordered two screens, both the same size. One screen had the screen material vertical, and the other horizontal. Both screens were slightly crooked in the alignment of the screen material. I ordered 95% Suntex Solar Screen black fabric. I ordered from Metro Screenworks three times before, and everything was fine with the product and delivery. This time was a disappointment.
Reply from Metro Screenworks2026-08-31
Hi John, We're sorry to hear about these issues. Please reach out to us at [email protected] and we'd be happy to take a look and help the best we can! Thank you!
I ordered a sample of the dust stopper…
I ordered a sample of the dust stopper screen material. It is a decent size for decidng which area do I want to screen? It will be done
Reply from Metro Screenworks2026-08-28
Hi Pat, We're glad to hear that the sample helped you out. Please let us know if there is anything else we can do for you! Thank you!
Shipping was almost more that the…
Shipping was almost more that the screens. I needed more and a local place was same price with no shipping. Buyer beware
Reply from Metro Screenworks2026-08-31
Hi Randy, Thank you for the feedback. Our shipping costs come directly from the courier and are based on sizes, quantity, and end destination. If there is anything else that we can do for you, please let us know. Thank you!
Outstanding quality of screens
Outstanding quality of screens, easy on-line ordering and best of all, they arrived much faster than anticipated!
Reply from Metro Screenworks2026-08-31
Hi Tyrone, We're glad to hear that you're satisfied with your order! Please let us know if there is anything else that we can do for you. Thank you for your business!
Order 50 feet roll had 42 called are…
Order 50 feet roll had 42 called are sending more great service
Reply from Metro Screenworks2026-08-31
Hi John, We're glad to hear that we were able to help you out, and we apologize for the inconvenience. Please let us know if there is anything else that we can do for you. Thank you!
The screens are great i am very happy…
The screens are great i am very happy with them and I will recommend my friends to order from here… they are good to answer my emails and very helpful.. thank you.
Reply from Metro Screenworks2026-08-31
Hi Jorge, We're glad to hear that you're satisfied with your screen order. Please let us know if there is anything else that we can do for you! Thank you!
Very happy with the outcome.
It's a good quality product. I would recommend Metro Screenwork to anyone
Reply from Metro Screenworks2026-08-31
Hi Margaret, We're glad to hear that your order came out well. Please let us know if there is anything else that we can do for you in the future! Thank you for your business!
Ordering and measuring was easy and…
Ordering and measuring was easy and final product fit perfectly in my windows. Good quality materials
Reply from Metro Screenworks2026-08-27
Hi Drew, We're glad to hear that your order came out well. Please let us know if there is anything else we can do for you in the future! Thank you!
The screen product is very durable and…
The screen product is very durable and the quality exceeded my expectations
Reply from Metro Screenworks2026-08-28
Hi Janice, We're glad to hear that your order came out well. Please let us know if there is anything else that we can do for you! Thank you!
The product was as described.
The product was as described. Quick delivery. Great price
Reply from Metro Screenworks2026-08-28
Hello, We're glad to hear that you're satisfied with your order. Please let us know if there is anything else we can do for you in the future! Thank you for your business!
Measuring instructions weren’t clear…
Measuring instructions weren’t clear enough, ended up with screens that are too small on width
Reply from Metro Screenworks2026-08-28
Hi Elliott, We're sorry to hear that your screens arrived too small. Please reach out to us at [email protected] and we'd be happy to take a look and help the best we can. Thank you!
Website description was accurate
Website description was accurate. Delivery quick. The piece fit perfectly
Reply from Metro Screenworks2026-08-28
Hi William, We're glad to hear your order came out well. Please let us know if there is anything else that we can do for you in the future! Thank you!
My first time working with screens
My first time working with screens , this product was perfect for screening in large openings on my log cabin. Easy to work with and looks great.
Reply from Metro Screenworks2026-08-28
Hi Chris, We're glad to hear that you're satisfied with your order. Please let us know if there is anything else we can do for you! Thank you!
Screens arrived in great condition
Screens arrived in great condition, ordering and measuring guide were helpful, and installation was easy! Will order more screens in the future.
Reply from Metro Screenworks2026-08-28
Hi Jen, We're glad to hear that your order arrived well, and we look forward to doing future business with you! Please let us know if there is anything we can help out with. Thank you!
Incorrect size screen was shipping
Incorrect size screen was shipped. They send a confirmation email but it's a jumble of information. They also wouldn't provide a reasonable resolution. While it's possible, I entered the wrong dimensions; their confirmation emails dumps all the info together and is difficult to read/confirm. They didn't offer any reasonable options when I called, just saying it was my fault. It was cheaper to order through their competitor than their discounted rate. Screens and shipping are 50% more than their competitors. I was charged $29 for shipping and it was expedited.
Reply from Metro Screenworks2026-08-28
Hi Scott, We're sorry to hear about the issues with the screens. Please let us know if there is anything else we can do for you. Thank you!
Easy online ordering
Easy online ordering, packaging, quality of screen
Reply from Metro Screenworks2026-08-26
Hello, We're glad to hear that your order came out well. Please let us know if there is anything else that we can do for you in the future! Thank you for your business!
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