Customer Service from Hareem
Hareem is the kind of person who deserves to manage customer service departments. She has genuine empathy for the patient and is truly driven to resolve the issue you have. I thank God my issue landed on her desk because nobody else except Hareem, that I’ve dealt with to resolve my issues previously, kept their word, consistently kept me updated, and continued to diligently work on the problem until she found a solution. She worked on the problem like as if i were a family member or neighbor. That type of passion to help patients deserves recognition as an exceptional customer service representative who should train others on customer service and manage a department as she leads by example. P.s., Hareem, If you ever see this review, THANK YOU! You are the perfect example of “treat others how you would want others to treat you.”