Order for product in June and have not received to date
I placed and paid for an order for my daughter on 11 June 2026 and until now have not received it. Initially, Jackie of customer service on 18th June 2026 responded to my query saying they are experiencing issues getting product out quickly and he has requested the shipping team to prioritize my order. Hearing nothing I wrote again on 23 June and got a response from Jackie on same day apologizing and saying he has asked for an update from his shipping team. Not receiving any update I wrote again on 7 July and to date there is no response whatsoever. Intend to report to the Federal Trade Commission (FTC) should I not receive my order. Will also write to Better Business Bureau (BBB): at bbb.org.