ordered on 3rd July and today is 16th…
I ordered on 3rd July and today is 16th July and still not received. It was in stock when I made order I used the online chat bot which was useless. I called them they couldn't help and said they would contact the logistics team, got an email none the wiser saying the item is in stock but dont know what the delay is. I had high hopes with ecoflow but company has failed to cross the first hurdle. if I dont hear anything soon I will ask for refund. Awful customer care if you can call it that.