Redemption is always possible.
It's very rare that a company takes enough action to get a person to completely rewrite a review..but that's precisely what DSP did. Admittedly my initial experience was not great, but they reached out to me..addressed all of my concerns..and did everything possible to make it right. With customer service like this...you can be assured you're in good hands. And if you ever have the pleasure of dealing with Sonny, he truly cares and does what's necessary to keep his company 5 star rated. Amazing team..what a complete 180 and a showing of what truly caring about your customers looks like.